Responsible gaming means keeping gaming as a form of entertainment — never letting it become a source of financial stress, family conflict, or mental strain. At fajee, we believe every member deserves to play and have fun, but that fun should never turn into an addiction.
Online gaming is becoming increasingly common across Bangladesh, with a large segment of the younger generation using various gaming platforms on their smartphones. In this reality, responsible gaming is not just a rule — it is a social responsibility. fajee is committed to fulfilling that responsibility at every step.
Gaming becomes a problem when someone repeatedly plays to chase lost money, deposits beyond their budget, or hides their gaming from family. If these signs appear, it is time to take notice.
When you create an account on fajee, you are in full control of your gaming experience. We provide a range of tools you can set and adjust yourself, whenever you need to.
Remember: using responsible gaming tools is not a sign of weakness — it is the mark of a smart, self-aware player.
Responsible gaming tools on fajee are free and available around the clock. You can set limits or self-exclude at any time, no reason required.
These tools can be set directly from your account
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, reductions take effect immediately, while increases require a 24-hour waiting period.
Set a maximum loss amount for a given period. Once you reach that limit, gaming is automatically paused for the rest of that period.
Set a maximum duration for each gaming session. When the time is up, you can set an automatic reminder or log out.
Suspend your account for a set period — anywhere from one week to permanently. The exclusion cannot be cancelled by you while it is active.
A pop-up will appear at set intervals to show you how long you have been playing and how much you have won or lost.
Set a 24-hour or 7-day cooling-off period for a short break. Your account stays active during this time, but gaming and deposits are paused.
All limits can be set from the Account Settings page. Our support team can also assist. There are no extra charges.
Watch for these signs in yourself or someone you care about
It is not always easy to recognize when gaming has become a problem. At first, everything seems under control. But over time, certain signs begin to emerge — and often the people closest to you notice them first.
Fajee urges you — please read through the list below. If two or more of these signs apply to you, take action today.
You keep depositing beyond your set monthly budget and feel uncomfortable about it yourself.
Repeatedly depositing after a loss with the belief that a win is just around the corner, and refusing to stop.
Hiding your gaming habits from family or people close to you.
Spending hours gaming at the expense of work, studies, or family time.
Feeling restless or irritable when unable to play, and becoming withdrawn from social relationships.
Taking on debt for gaming, or cutting back on essential spending to make deposits.
Ask yourself these questions honestly
Have you ever played longer than you planned in order to win back money you lost?
Have you cut back on essential expenses to increase your gaming budget?
Have family members or friends expressed concern about your gaming?
Have you tried to stop gaming but found you could not?
Has gaming caused you to lose focus on work or studies?
Do you feel bored, restless, or anxious when you are unable to game?
If you answered "Yes" to two or more questions, reach out to Fajee Support now or consider self-exclusion.
If you think there's a problem, follow these steps
The first step is acknowledging that gaming has gotten out of hand. It is the hardest step, and the most important one.
Set deposit and session limits directly from your account right away. Take a cooling-off period if needed.
Our 24/7 support team is available in Bengali. Self-exclusion requests can also be submitted through support.
Let a family member or a trusted friend know what is going on. You do not have to face this alone.
Speak with a mental health professional. The Fajee support team can point you toward the right resources if needed.
Fajee strictly enforces an 18+ policy. Age is verified at registration and can be re-verified at any time through KYC. Even so, if there are minors in your household, it is worth taking a few extra precautions.
Set up parental controls on your devices and keep your fajee account login details out of reach of children. Also make sure your mobile banking PIN and payment card details are kept secure.
If your child shows an excessive interest in online gaming, have an open conversation with them. Explanation and boundary-setting are far more effective than fear or punishment.
Frequently Asked Questions